Conditions of Use

By visiting or shopping at the DPS Shop, you accept the following conditions. Please read carefully.

Risk of Loss

All items purchased from DPSShop are made pursuant to a supplier and shipment contract. This means that the risk of loss and title for such items pass to the supplier and then you upon their delivery to the carrier.

Product Descriptions

DPSShop attempts to be as accurate as possible. DPSShop does not warrant that product descriptions or other content of this site is complete, accurate, reliable, current, or error-free. If a product offered by DPSShop itself is not as described, your sole remedy is to return it in unused condition to the supplier.

Pricing

Except where noted otherwise, the List Price displayed for products on our website represents the full retail price suggested by the manufacturer or supplier and may include the cost of the postage, dispatch, courier and handling fee.

With respect to items sold by DPSShop, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Suppliers and Other Businesses

DPSShop sells products from suppliers and other businesses on this site. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. DPSShop does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

Disputes

Any dispute relating in any way to your visit to the DPSShop or to products or services sold or distributed by the DPSShop or through AgedCareGuide.com.au/shop will be dealt with in South Australia.

Returns Policy

DPS Shop is an on-seller of products and services and will not accept returns nor reimburse the cost of unwanted goods. Please discuss returns policy with the specific supplier.

If the goods are received in a condition which makes them unreadable (such as water damage) then receiver needs to contact DPS Publishing within 10 days of the purchase.
Allow up to 14 days for replacement of goods. DPS may request that the goods are returned to DPS Publishing for assessment before a replacement publication is returned to the customer.

Privacy

Information collection / your privacy

We make every effort to adhere to the Guidelines for developed by the Australian Privacy Commissioner. In particular, we seek to comply with Information Privacy Principles 1 to 3 and 10 and 11 of the Privacy Act 1988 (a copy of the Act is available at SCALEplus the legal information retrieval system owned by the Australian Attorney Generals Department).

This page explains the type of information that is collected by us, how such information is used, and under what circumstances and to whom it may be disclosed.

Your email address

We will only record your email address in the event that you send a message by email, use our website contact form, make a purchase using the shop or if you register requesting to become a member to our newsletters. Your email address will only be used for the purpose for which you have provided it and we will not use or disclose your email address to any third party. DPS will from time to time send you specific information but you may elect to opt out of receiving these emails by unsubscribing.

This site contains links to other sites. We are not responsible for the privacy practices or the content of such websites. We have no knowledge if cookies or other tracking devices are used on linked websites.

Clickstream data and cookies

When visiting this website our site server makes a record of the visit and logs the following information for statistical purposes:

  • the user's operating system (for example Windows, Mac etc.) - this allows us to tailor browser or platform specific parts of the site to each operating system because browsers act differently on each platform;
  • the user's server address - this allows us to consider the visitors who use the site most, and tailor the site to their interests and needs;
  • the user's top level domain name (for example .com, .gov, .au etc.) - this can allow us to tailor information relevant to different domains;
  • the date and time of the visit to the site - this is important for identifying the website's busy times and ensuring maintenance on the site is conducted outside these periods;
  • pages accessed and documents downloaded - this indicates to us which pages or documents are most important to our users and also helps identify important information that may be difficult to find;
  • duration of the visit - this indicates to us how interesting and informative our site is to our users;
  • geographic location - this shows us how well marketed our site is internationally;
  • the site visited prior to our website - this helps us determine the interests of our users and which sites are providing links to ours as well as sites where we may be able to seek links;
  • the type of browser used - this is important for browser specific coding e.g. Javascript.

No attempt will be made to identify users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's log files.

Need further information?

You can obtain further information from the Privacy Commissioner's web site.

Website Disclaimer

Overview

The DPS Shop has been created by DPS Publishing for the express purpose of promoting its products and services to the public or products and services of third parties. All parts of this website are only for an individual's viewing and no material, either content or visual may be used; in part or whole, except with the premission from DPS Shop. DPS Shop monitors the quality of the information available on this website and updates the information regularly.

Security of the DPS Shop website

DPS Shop applies a range of security controls to protect its website from unauthorised access. However, users should be aware that the World Wide Web is an insecure public network that gives rise to a potential risk that a user's transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses, disabling codes, worms or other devices or defects.

DPS Shop accepts no liability for any interference with or damage to a user's computer system, software or data occurring in connection with or relating to this web site or its use. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.

However, DPS Shop does not guarantee, and accepts no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency or completeness of any material contained on this web site or on any linked site. DPS Shop recommends that users exercise their own skill and care with respect to their use of this web site and that users carefully evaluate the accuracy, currency, completeness and relevance of the material on the web site for their purposes.

Links to external websites

This web site contains links to other websites that are external to the DPS Shop website. DPS Shop takes reasonable care in linking websites but has no direct control over the content of the linked sites, or the changes that may occur to the content on those sites. It is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external websites.

Links to external websites do not constitute an endorsement or a recommendation of any material on those sites or of any third party products or services offered by, from or through those sites. Users of links provided by this website are responsible for being aware of which organisation is hosting the website they visit.

Buying from Third Party Website

Some items profiled on the DPS Shop are purchased directly from a Third Party Website. This occurs when you click the Buy Now icon and are referred to the Third Party Website.

DPS Shop Third Party Website items are clearly indicated as such by the use of the BUY NOW icon on the product profile page. This icon takes you to the Third Party Website specific page for that product.

When you purchase a Third Party item the Third Party Supplier operating the Third Party Website is solely responsible for delivery, payment, receipts, returns and any other aspect of the purchase. Contact details for the Third Party Supplier are clearly listed under “More information” on the product profile page for that item.